Privacy Policy
- Overview
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from AQUAIA.
We are committed to protecting your privacy and handling your data in an open and transparent manner in accordance with UK data protection laws.
- Personal Information We Collect
When you visit our website, we automatically collect certain information about your device, including:
- Web browser
- IP address
- Time zone
- Cookies installed on your device
Additionally, when you make a purchase or attempt to make a purchase, we collect:
- Name
- Billing address
- Shipping address
- Payment information
- Email address
- Phone number
- How We Use Your Information
We use the information we collect to:
- Process and fulfil your orders
- Communicate with you
- Screen orders for potential risk or fraud
- Provide customer support
- Improve our website and services
- Send you marketing communications (only if you opt in)
- Payment Information
All payments are processed securely through third-party providers such as Stripe and PayPal.
We do not store your full card details.
- Sharing Your Personal Information
We share your personal data with trusted third parties to help us operate our business, including:
- Payment providers
- Shipping partners
- Analytics services (such as Google Analytics)
These parties only process your data to perform the services on our behalf.
- International Data Transfers
As part of our operations, your information may be transferred outside the United Kingdom.
When this occurs, we ensure appropriate safeguards are in place to protect your data.
- Your Rights
If you are a UK or EU resident, you have the right to:
- Access the personal data we hold about you
- Request correction of your data
- Request deletion of your data
- Object to or restrict processing
To exercise any of these rights, please contact us at:
📩 info@aquaia.co.uk
- Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.
- Cookies
We use cookies to improve your browsing experience, analyse website traffic, and support our marketing activities.
You can control or disable cookies through your browser settings.
For more details, please refer to our Cookie Policy.
- Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for legal reasons.
- Contact Us
For more information about our privacy practices or if you have any questions, please contact us: